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- Technical support of your in-house staff on all aspects of computer software and hardware as it relates to typical business applications.
- “On-Site Support” where a support specialist is dispatched to your office to assist your staff in resolving technical issues.
- “Telephone Support” available where your staff can call our office and speak with a Technical Support Representative.
- “Online Internet Support” where your staff may initiate an online support session via the IBS website so a Technical Support Representative may access your computer or network, and attempt to correct technical problems.
- “Unattended Remote Support” where our Technical Support representative can access your network to maintain and support your network, at your request.
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